back to taco bell frequently asked questions

PICK UP

How Do I Pick Up My Order Once I Arrive At The Restaurant?

If you chose "In-store" during checkout, look for the online order pickup sign hanging above the counter. Just skip our line inside, tell us your name, and we should have your meal ready to go. Enjoy!

If you chose "Drive-Thru," just pull up to the drive-thru speaker and tell us the name of who placed the order. We'll quickly pull up your order to verify it with you on the drive-thru screen. Once you confirm it is your order we’ll start preparing your order immediately.


When Do You Start Making The Food For My Mobile Order?

Freshly made food is always the best food. That’s why we won’t begin making your food until a few minutes prior to your chosen pickup time if you’ve chosen to pick up your order in store. If you’ve chosen pick up your order in the drive-thru, then we’ll begin making your food when you check in at the speaker box.


How Does The Pick Up Timer Work?

Pick Up Time allows you to choose when you’d like your order to be ready later in the day.


Do I Have To Pick Up The Food At A Specific Time?

Short answer- yes and no. If you’ve selected to pick up your food “Now” and are also picking it up In Store, then we’re probably already making your food. So what are you waiting for? Get going! But if you chose a later time and are still picking up In Store, then you’ll want to arrive at the time you selected.

If you’ve selected to pick up your order in the Drive-Thru, well, then you can kind of just roll up at any time during open hours and check in at the speaker box.

Keep in mind that if you order breakfast items, you must pick them up before 11 A.M. Also, black beans and romaine lettuce are only served from 11 A.M. to 11 P.M., and Happier Hour is 2pm – 5pm.