back to taco bell frequently asked questions


Is It Your First Time Using This Site?

Welcome! If you had an account on our old site/app, you’ll need to reset your password. You will also need to update your payment info because we don’t maintain your Credit Card information.

Taco Bell Cards are another story. Those we do maintain, so your Taco Bell Card balance will carry over. With the new experience, we’re requiring you reset your password. Why? Well, because we didn’t maintain passwords in our new system either. So let’s have a fresh start. If you need help or have any questions regarding your new account, reach out to our Customer Care via Twitter @TacoBellCare.

What Is This New Site?

For starters, it’s a complete redesign of our old site and app. Pretty cool, huh? But we added some sweet new features to help make ordering a lot easier and a whole lot quicker.

Is There A Difference Between Ordering From The App And TacoBell.Com?

No. Not really. It’s more of a personal preference thing.

What Are The Benefits Of Placing A Tacobell.Com Or Taco Bell Mobile App Order?

A lot. But we’ll name a few. You can customize your favorite product just the way you like it, you can browse the menu and search for nearby restaurants. Oh, and of course, you can order and pay ahead and even track your order. Planning dinner for tonight? We got you. Just select your pickup time during checkout and we’ll see you then.

How Can I Locate A Taco Bell® Restaurant?

Locating a Taco Bell is easy. You just need to go to locations and search. If you’re using a mobile device, first hit the menu button, then you’ll see the Locations tab. But if you’re in the app, then all you need to do is tap on the pin icon on the bottom of your screen to pull up the Store Locator. You’ll be able to use your current location, or manually enter the location you’d like to search.

What Devices Support Online Ordering?

The Taco Bell Mobile App is available on any iPhone (iOS 14.0 and above) or Android (6.0 and above) device. online ordering is available on the supported browsers below:

  • Google Chrome
  • Apple Safari
  • Mozilla Firefox
  • Microsoft Edge

Please note that tablets are not supported. Some device and browser combinations may not support the Taco Bell mobile app or online ordering features, even if listed above.