In this episode of Restless Creativity, Mark is joined by Mike Grams, Taco Bell President and Global COO. Mike got his start at Taco Bell as an Assistant General Manager in Detroit in 1992 and has been with the brand for 30 years. As the President and Global COO, Mike is all about ‘what’s next’ inside and outside of the field. Mike and Mark will not only discuss Mike's lifelong commitment to Taco Bell but how he ensures the best customer experience, people development and brand standards to deliver an A+ experience in every restaurant.