Taco Bell Gift Cards
Taco Bell Gift Cards Frequently Asked Questions
Where can I buy a Taco Bell® Gift Card?
Taco Bell Cards are currently available at participating Taco Bell locations and select third party merchants, including Walmart®, Target® and Walgreens®. You can also purchase or send an eGift Card through the Taco Bell Mobile Ordering App.
How do I check the balance of my Taco Bell® Gift Card?
For balance inquiry, go to www.tacobell.com/giftcards or call the number on the back of your Card.  eGift Card balance is also available within the Taco Bell Mobile Ordering App.
Where can I use my Taco Bell® Gift Card?
The Card is redeemable only at participating Taco Bell® locations in the United States.
What should I do if my Taco Bell® Gift Card is lost, stolen or damaged?
The unused value of a lost, stolen, or damaged Card as shown on our records can be replaced if proof of purchase is provided. To obtain a replacement Card, you’ll need to:
  1. Freeze the balance on your Card by calling:
    • (855) 822-1247 if your Card number starts with a 4 or
    • (888) 999-5605 if your Card number starts with a 6,

    Press *1 to speak to an operator to freeze the balance on your Card

  2. Print out the Card Service Form, and
  3. Complete and mail the Gift Card Service Form with proof of purchase to the address included on the Form.
Please allow 4-6 weeks for processing.
What if I don’t have proof of purchase?
Proof of purchase is required on lost or stolen Taco Bell® Card requests for the protection of the cardholder from theft and fraud.
Can I get cash back or a refund if I have an unused balance on my Taco Bell® Card?
Taco Bell® Cards are not redeemable for cash, except as required by law. The following states (“Cash –Back States”) allow for cash back when your balance drops below a certain amount.
• Balance less than $1:  RI, VE
• Balance less than $5:  MT, NJ, OR, WA, ME
• Balance $5 or less: CO, MA
• Balance less than $10: CA
I live in Cash-Back State.  How can I get cash back or a refund of the balance on my Taco Bell® Card?
  1. Freeze the balance on your Card by calling:
    • (855) 822-1247 if your Card number starts with a 4 or
    • (888) 999-5605 if your Card number starts with a 6,

    Press *1 to speak to an operator to freeze the balance on your Card

  2. Print out the Card Service Form, and
  3. Complete and mail the Gift Card Service Form with your Card to the address on the Form.
Please allow 4-6 weeks for processing.  The cost of a standard first class postage stamp will be added to the unused Card balance.
I live in a Cash-Back State. How can I get cash back or a refund of the balance on my Taco Bell® eGift Card?
Just like the traditional Taco Bell® Card, the balance on your eGift Card contained within the Taco Bell Mobile App is refundable:
  1. Freeze the balance on your Card by calling:
    • (855) 822-1247 if your Card number starts with a 4 or
    • (888) 999-5605 if your Card number starts with a 6,

    Press *1 to speak to an operator to freeze the balance on your card

  2. Print out the Card Service Form, and
  3. Complete and mail the Gift Card Service Form to the address on the Form.
Please allow 4-6 weeks for processing.  The cost of a standard first class postage stamp will be added to the unused card balance.
Does Taco Bell charge a service fee for unused balances on my Taco Bell® Card?
No, Taco Bell Cards do not have any fees and the value on the Card does not expire.
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